[UG] User Growth

Head of User Growth

Singapore
Work Type: Full Time

ABOUT THE ROLE


Ready to revolutionize user growth in the healthcare tech industry? Join us at Elfie as the mastermind behind our global user acquisition, engagement, and retention strategies! As the Head of User Growth, you'll lead a newly established team in performance marketing, gamification, CRM, operations, and content to drive sustainable growth for Elfie's mobile app on a global basis. 

If you're friends and colleagues describe you as a mobile app marketing superhero, we want to here from you today!


WHAT WE OFFER

  • A permanent global contract, with fiercely competitive salary 

  • Hybrid working - 3 days in the office and 2 at home (exchange as needed to support personal commitments)

  • Work out of modern co-working offices in central Singapore

  • Annual holiday entitlement plus national holidays off (depending on work location)

  • Personal allowance for private healthcare 

  • Performance-related discretionary bonus paid twice a year in April and October

  • Brand new Macbook and a budget for additional tech


WHAT YOU WILL DO

  • Define and oversee the execution of Elfie's global mobile application User Growth strategy in line with expansion objectives

  • Lead and manage grow our newly established User Growth team, including user acquisition, engagement, content, and gamification 

  • Leverage data to priorities the right projects, and to optimize user growth strategies accordingly

  • Develop and manage the growth marketing budget, allocating resources efficiently to maximize return on investment

  • Analyze user data and behavioral patterns to identify opportunities for enhancing acquisition and retention

  • Collaborate with cross-functional teams to align growth initiatives with business objectives


WHAT YOU WILL NEED

  • 10+ years of experience in leading strategic growth marketing efforts for mobile apps.

  • Proven track record of driving sustainable user growth and engagement.

  • Fluent in English with strong communication and collaboration skills.

  • Expertise in data analysis and performance marketing.

  • Strong leadership and team management skills.

  • Bachelor's degree in Marketing, Business, or related field.


WHY JOIN US?

  • Strong and genuinely patient-focused company mission (see below)

  • Truly global start-up with a blend of diverse cultures and background around the world

  • Excellent financial credibility and refreshingly clear future vision

  • Phenomenal growth plans and an excellent company spirit

  • Regular social events; our football team "Elfie FC" is taking Saigon by storm!

  • Dedicated career pathways and training to support your development 

  • Experienced founders with 20+ years experience in digital health, software and partnership development in both bluechip and start-up companies - and successful previous exits! 



ABOUT ELFIE


Elfie is the first completely free, gamified mobile app that rewards users for monitoring their health. Our vision is to become the world's largest self-reported medical record platform, supporting all therapeutic areas in a single, gamified, and free app for maximum impact.

We have a footprint in 7 countries (Brazil, France, United Kingdom, Turkey, Egypt, Hong Kong, Singapore and Vietnam), growing to 12 by the end of 2024 and 25 by the end of 2025.

How do we monetize?

We have 2 independent yet synergic business models:

1) Pharmaceutical companies: Elfie free application is sponsored by pharmaceutical companies, who need to drive treatment adherence and access anonymized real-world data. Pharmaceutical companies cover our company operational costs and the promotion of the application.

2) Insurers and employers: Elfie premium version (aka ElfieWorks) is an employee health program sponsored by employers and insurers. These companies need employees to stay in good health and engaged to increase productivity and keep ever-increasing healthcare costs under control.  ElfieWorks is designed and distributed in partnership with a global insurance broker and partner insurers.

What is our culture?
We have one single NorthStar at Elfie: maximising global health impact. It is a measurable KPI that is a function of the number of lives impacted and the level of impact on each individual. Everybody KPIs across all departments are aligned with this. All our partnerships and revenue streams are also aligned with this.

We have 4 values:
• Patient-first. Whatever goes against our North Star (maximising patient health impact) is eliminated, all ideas and projects are prioritised accordingly.
• Think big. We don’t allow our fears and unknowns to limit our ambition and solutions.
• Take ownership. We are not tasked to execute a process but responsible to find a scalable solution.
• Resilience. We don’t allow challenges and set-backs to lower our motivation and commitment to our mission, regardless of the personal discomfort it means.

Check out the Elfie app:

  • for Android: https://links.elfie.co/apptester

  • for iOS: https://links.elfie.co/testflight-i


WHAT NOW?

Apply today for immediate consideration! 

Know someone who would be a good fit for this role? We’re offering a monetary reward if you refer them to us and they are successful! Contact the Talent Acquisition team for more information: [email protected]



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