ABOUT THE ROLE
We are seeking a highly skilled and experienced Mobile Product & User Analytics Manager to join our team. You will play a crucial role in analyzing and interpreting user behaviour data to drive insights and improvements for our mobile application. You will be responsible for overseeing the collection, measurement, analysis, and reporting of mobile app analytics data to help optimize user experience and drive business growth.
What we offer:
A permanent global contract, with fiercely competitive salary
Relocation support if moving to Vietnam/Singapore. You will need to based in either of these countries
Flexible working arrangements - discussed based on individual circumstance
Annual holiday entitlement plus national holidays off depending on resident country
Performance-related bonus paid twice a year; April and October
If you live in HCM City, work out of our HQ. Modern WeWork offices where you’ll get…
Free tea, coffee, snacks and free BEER ON TAP! (after 5pm of course)
Brand new Macbook Air M2 and associated tech on day one
An inclusive culture where everybody in the business has direct impact
What you’ll do:
Develop and implement a comprehensive mobile app analytics strategy to measure and analyze user behavior, engagement, retention, and conversion rates.
Collaborate with cross-functional teams, including product management, developers, designers, and marketing, to define key metrics and develop tracking requirements for mobile app analytics.
Use industry-standard analytics tools (e.g., Google Analytics, Firebase Analytics, Mixpanel) to collect, manage, and clean data from various sources, ensuring data accuracy and integrity.
Analyze and interpret mobile app data to identify trends, patterns, and user insights, and provide actionable recommendations to drive user engagement, retention, and monetization.
Create and maintain dashboards, reports, and visualizations to effectively communicate insights and performance metrics to stakeholders at different levels of the organization.
Conduct in-depth analysis of A/B tests, feature experiments, and user segmentation to understand the impact of changes on user behaviour and product performance.
Continuously monitor and track mobile app performance metrics and key performance indicators (KPIs), providing regular reports and updates on app performance and actionable insights to improve user experience.
Stay up-to-date with industry trends, best practices, and emerging technologies related to mobile app analytics and provide recommendations for implementation to enhance analytics capabilities.
Collaborate with the development team to ensure proper implementation of analytics tracking codes and troubleshoot any data discrepancies or issues.
Train and educate team members on mobile app analytics tools, methodologies, and best practices to foster a data-driven culture within the organization.
What you’ll need:
Bachelor's degree in Computer Science, Data Science, Statistics, or a related field. A master's degree is a plus.
Proven work experience as a Mobile App Analytics Manager or similar role, with a strong track record of driving data-driven decision-making and delivering measurable results.
Solid understanding of mobile app analytics tools, such as Google Analytics, Firebase Analytics, Mixpanel, and their implementation and administration.
Proficiency in SQL and experience with data querying and manipulation.
Strong analytical skills and the ability to interpret complex data sets, identify trends, and extract actionable insights.
Excellent communication and presentation skills, with the ability to effectively convey complex analytics concepts to both technical and non-technical audiences.
Strong problem-solving skills and a detail-oriented approach to data analysis.
Solid understanding of mobile app development principles and familiarity with iOS and Android platforms.
Experience with A/B testing and experiment design.
Familiarity with data visualization tools (e.g., Tableau, Power BI) is a plus.
WHY JOIN US?
Strong and genuinely patient-focused company mission (see below)
Excellent financial credibility and refreshingly transparent future vision
Phenomenal growth plans and an excellent team culture
Experienced founders with 20+ years experience in digital health, software and partnership development in both bluechip and start-up companies - and successful previous exits!
Check out the Elfie app:
for Android: https://links.elfie.co/apptester
for iOS: https://links.elfie.co/testflight-i
Elfie's ambitious mission is to save millions of people annually. Our vision is to be the world’s first free digital therapeutics that rewards employees and patients to monitor health.
Today, Elfie is a disease prevention and management application that gamifies self-monitoring and supports patients across 3 continents. It is promoted by thousands of doctors and endorsed by 5 medical associations. Within the next 12 months, we will have become the first medically-proven digital solution freely available across all continents.
Our premium solution, ElfieWorks, is freely available to employees and their dependents via their employers and insurers. It is today the most advanced and complete solution worldwide for health protection and disease management.
For our distribution of ElfieWorks, Elfie is working in a mutually exclusive partnership with one of the largest insurance brokers in the world. Our teams work very closely with each other every day across various timezones.
Apply today for immediate consideration!
Know someone who would be a good fit for this role? We’re offering a monetary reward if you refer them to us and they are successful! Contact the Talent Acquisition team for more information: firstname.lastname@example.org